Cookie Policy

Understanding how we use cookies to improve your healthcare experience

Last updated: January 2025 Easy to understand

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. Think of them as digital memory helpers that remember your preferences and improve your browsing experience.

These files contain information about your visit, such as your language preferences, the pages you've viewed, and other details that help us provide you with a more personalized and efficient service.

Cookies are commonly used across the internet and are essential for modern websites to function properly. They don't contain any personal information that can identify you directly, and they cannot harm your device.

Cookie Structure Example

Name: session_id
Value: abc123xyz789
Domain: glucosecontroldiet.com
Path: /
Expiry: 30 days

Types of Cookies We Use

We use different types of cookies to enhance your experience and provide essential website functionality.

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas.

Security features

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits and traffic sources.

Google Analytics tracking
Page load optimization
Error tracking

Functionality Cookies

These cookies remember your preferences and choices to provide a more personalized experience on your return visits.

Language preferences
Dietary preferences
Accessibility settings

Marketing Cookies

These cookies help us deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

Google Ads conversion
Facebook Pixel tracking
Remarketing campaigns

Healthcare-Specific Cookies

Specialized cookies designed to improve your healthcare experience and provide personalized nutrition and wellness recommendations.

Glucose monitoring preferences
Dietary restriction settings
Wellness goal tracking

Third-Party Cookies

Cookies set by external services we use to enhance functionality, provide analytics, and support integrated features.

YouTube video integration
Social media sharing
Customer support chat

How We Use Cookies

Understanding the specific ways cookies enhance your experience on our glucose control diet platform.

1 Personalizing Your Experience

We use cookies to remember your dietary preferences, glucose monitoring goals, and previously viewed meal plans. This allows us to present you with more relevant content and recommendations tailored to your health journey.

Example: If you viewed low-glycemic recipes last week, we'll show you similar recipes when you return.

2 Improving Website Performance

Cookies help us optimize our website's loading speed and functionality. They track which pages you visit most frequently and help us identify areas that need improvement.

Technical benefit: Faster page loads mean better user experience and easier access to your health information.

3 Understanding User Behavior

We analyze cookie data to understand how visitors interact with our website. This helps us create better content, improve navigation, and enhance overall user satisfaction.

Privacy note: All data is aggregated and anonymous. We cannot identify individual users from this information.

4 Security and Authentication

Essential cookies help maintain the security of your account by verifying your identity and protecting your personal health information from unauthorized access.

Safety first: These cookies are encrypted and essential for protecting your sensitive health data.

5 Health Education Content

Cookies help us deliver educational content in your preferred format and track which educational resources are most helpful for your health journey.

Educational impact: We can suggest relevant articles and videos based on your interests and health goals.

6 Marketing and Communications

With your consent, we use cookies to show you relevant health tips, meal plan offers, and educational content through our marketing campaigns.

Opt-out available: You can manage these preferences at any time through your account settings.

Managing Your Cookie Preferences

You have full control over which cookies we use. Here's how to manage your preferences.

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality.

Account Preferences

Log into your account to manage cookie preferences specific to our healthcare platform. You can customize which types of cookies are active.

Cookie Consent Tool

Use our cookie consent tool to easily manage your preferences. You can update your choices at any time using the cookie banner at the bottom of our website.

Cookie Management Instructions

Step-by-step guide to managing your cookie preferences

1

Google Chrome

Settings → Privacy and Security → Cookies and other site data → Choose "Block all cookies" or customize for specific sites

2

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data → Manage permissions and privacy settings

3

Safari

Preferences → Privacy → Manage Website Data → Remove individual cookies or block all third-party cookies

4

Microsoft Edge

Settings → Cookies and site permissions → Manage and delete cookies and site data

5

Mobile Browsers

Access browser settings through your device's settings app or browser menu → Privacy/Security → Cookies

6

Our Website Tool

Click the "Cookie Preferences" link in our website footer or use the cookie banner to customize your settings

Third-Party Services We Use

Understanding the external services that may set cookies when you visit our healthcare platform.

Service Purpose Cookie Types Privacy Policy
Google Analytics
Web Analytics
Analyze website traffic, user behavior, and improve our healthcare platform
Analytics Performance
View Policy →
Facebook Pixel
Marketing Analytics
Track conversions from our marketing campaigns and provide personalized content
Marketing Tracking
View Policy →
YouTube
Video Content
Embedded educational videos about glucose management and nutrition
Video Analytics
View Policy →
Stripe
Payment Processing
Secure payment processing for meal plans and healthcare consultations
Security Essential
View Policy →
LiveChat
Customer Support
Real-time customer support chat for healthcare questions and meal plan assistance
Functionality Support
View Policy →

Need More Information?

If you have questions about any of these services or how they handle your data, please don't hesitate to reach out to our privacy team.

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or for legal compliance.

When We Update

  • Changes in data protection regulations
  • Improved cookie management practices
  • Enhanced security measures

How We'll Notify You

  • Prominent notice on our website
  • Updated "Last modified" date

Current Version Information

Version 2.1.0
Last Updated January 15, 2025
Effective Date January 15, 2025
Review Date July 15, 2025

Recent Changes

  • • Added healthcare-specific cookie types
  • • Updated third-party service list
  • • Enhanced cookie management instructions
  • • Improved privacy compliance sections

Questions About Our Cookie Policy?

Our team is here to help you understand how we use cookies to improve your healthcare experience.

Email Us

Send us your questions about cookies or data privacy

[email protected]

Call Us

Speak directly with our privacy team during business hours

+44 20 7123 4567

Mon-Fri: 9:00-17:00 GMT

Visit Us

Come to our office for in-person privacy consultation

GlucoseControlDiet Ltd

42 Harley Street

Marylebone, London W1G 9PP

United Kingdom

Your Privacy Rights

As a healthcare data controller, we take your privacy seriously. You have the right to:

Access

Request information about data we collect

Correct

Update any inaccurate personal data

Delete

Request removal of your personal data

Restrict

Limit how we use your data